Refund policy

Refund Policy – Ethereal Bloom

Thank you for your purchase! We want you to love your Ethereal Bloom experience. Refunds are available under the following conditions:

• Wrong Item: You received a product different from what you ordered.

• Damaged Item: Your order arrived broken or defective.

• Non-Delivery: Your order never arrived.

• Request must be made within 14 days of delivery or expected arrival.

• Provide proof of purchase (e.g., receipt or confirmation email).

• For damaged items, include photo or video evidence.

• Change of mind or general dissatisfaction.

• Misuse or mishandling of the product.

• Items marked Final Sale or Non-Refundable.

Email support@etherealbloom.ca with your order details and evidence. We’ll review and respond with the outcome. Approved refunds are processed within a few days via your original payment method.

Note: We may inspect claims before issuing refunds. Shipping fees are non-refundable, unless the item is defective or undelivered.

For more questions: Contact us at support@etherealbloom.ca.